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Connect JTL-Wawi & Freshdesk – All Order Data Directly in Support Tickets

Save time in customer service: With the JTL-Wawi Freshdesk Connector, you see orders, payments, and shipping status immediately in every ticket – without switching systems.

  • GDPR-compliant
  • Setup in minutes
Freshdesk ticket showing order data from JTL-Wawi

Why a Connector Between JTL-Wawi and Freshdesk is Essential?

Many support teams face these challenges:

Constantly switching between JTL-Wawi and Freshdesk

Delayed responses due to missing data

Unhappy customers from long wait times

High training effort for support staff

The JTL-Wawi Freshdesk Connector – Everything at a Glance

With our integration, bring all relevant order data directly into Freshdesk. Your support team immediately sees:

  • Order number & order status

  • Payment information

  • Delivery & shipping status

  • Invoices & credit notes

Result: Faster responses, happier customers, and less stress in support.

JTL-Wawi and Freshdesk shown as interlocking puzzle pieces

Features of the JTL-Wawi Freshdesk Connector

Seamless integration

Direct connection between JTL-Wawi and Freshdesk

Real-time synchronization

Always up-to-date data in the ticket

Order overview in the ticket

No more duplicate searches

Document links

Invoices & delivery notes instantly accessible

GDPR-compliant & secure

Your data remains protected end to end

Ready in minutes

No complex setup required

Ready to Start in 3 Steps

No complex setup, ready to use in minutes

  1. 1. Connect the connector

    Guided setup with clear instructions

  2. 2. Enter login credentials

    Secure authentication with SSL

  3. 3. Start immediately

    See order data right inside the ticket

See how it works!

Flexible Plans for Every Business Size

All plans include a free trial period & support

Base (monthly)

4,99 €

  • EmailsUp to 1 000 emails/month
  • Users1

Additional features

  • Additional Emails (1,00 €/month)Every additional 1 000 emails (or part thereof).
  • Extra Freshdesk Users (1,00 €/month)For each additional user beyond the first.

Base (yearly)

53,89 €

  • EmailsUp to 1 000 emails/month
  • Users1

Additional features

  • Additional Emails (1,00 €/month)Every additional 1 000 emails (or part thereof).
  • Extra Freshdesk Users (1,00 €/month)For each additional user beyond the first.

FAQ

Yes, we support all current JTL-Wawi versions.

Usually just a few minutes – our setup is simple and fast.

Yes, the connection is SSL-encrypted and fully GDPR-compliant.

Of course – you can try a free demo version.

Start Now and Take Your Customer Service to the Next Level

With the JTL-Wawi Freshdesk Connector, connect your systems, reduce support workload, and make customers happier

Try Now & Start Benefiting Immediately
Seller2Go mascot with JTL-Wawi and Freshdesk