Constantly switching between JTL-Wawi and Freshdesk
Connect JTL-Wawi & Freshdesk – All Order Data Directly in Support Tickets
Save time in customer service: With the JTL-Wawi Freshdesk Connector, you see orders, payments, and shipping status immediately in every ticket – without switching systems.
GDPR-compliant
Setup in minutes

Why a Connector Between JTL-Wawi and Freshdesk is Essential?
Many support teams face these challenges:
Delayed responses due to missing data
Unhappy customers from long wait times
High training effort for support staff
The JTL-Wawi Freshdesk Connector – Everything at a Glance
With our integration, bring all relevant order data directly into Freshdesk. Your support team immediately sees:
Order number & order status
Payment information
Delivery & shipping status
Invoices & credit notes
Result: Faster responses, happier customers, and less stress in support.

Features of the JTL-Wawi Freshdesk Connector
Seamless integration
Direct connection between JTL-Wawi and Freshdesk
Real-time synchronization
Always up-to-date data in the ticket
Order overview in the ticket
No more duplicate searches
Document links
Invoices & delivery notes instantly accessible
GDPR-compliant & secure
Your data remains protected end to end
Ready in minutes
No complex setup required
Ready to Start in 3 Steps
No complex setup, ready to use in minutes
1. Connect the connector
Guided setup with clear instructions
2. Enter login credentials
Secure authentication with SSL
3. Start immediately
See order data right inside the ticket
See how it works!
Flexible Plans for Every Business Size
All plans include a free trial period & support
Base (monthly)
4,99 €
EmailsUp to 1 000 emails/month
Users1
Additional features
Additional Emails (1,00 €/month)Every additional 1 000 emails (or part thereof).
Extra Freshdesk Users (1,00 €/month)For each additional user beyond the first.
Base (yearly)
53,89 €
EmailsUp to 1 000 emails/month
Users1
Additional features
Additional Emails (1,00 €/month)Every additional 1 000 emails (or part thereof).
Extra Freshdesk Users (1,00 €/month)For each additional user beyond the first.
FAQ
Yes, we support all current JTL-Wawi versions.
Usually just a few minutes – our setup is simple and fast.
Yes, the connection is SSL-encrypted and fully GDPR-compliant.
Of course – you can try a free demo version.
Start Now and Take Your Customer Service to the Next Level
With the JTL-Wawi Freshdesk Connector, connect your systems, reduce support workload, and make customers happier
